Got questions?

Orders are prepared within 1–2 business days, then delivered within 2–5 business days anywhere in Saudi Arabia. Delivery times are estimates and can be longer during official holidays.

You can return eligible items within 14 days of delivery if they are unused, unopened and in their original packaging, with proof of purchase. Contact our support team first: returns sent without approval can’t be accepted. Return shipping is free if we sent a wrong, damaged or defective item; otherwise it is paid by the customer. Approved refunds go back to your original payment method within 3–5 business days.

Yes — and you don’t have to take our word for it. We buy direct from brands and their authorised distributors, and we publish the signed authorisation letter for every brand we carry, with its issue date, so you can check it yourself.

We accept Visa, Mastercard, Apple Pay, Mada, STC Pay, Tabby (Buy Now Pay Later), and Tamara installments.

Yes! All orders qualify for free standard shipping within Saudi Arabia.

Use our order tracker with your order number and the email or phone on the order. Live shipping updates appear once your parcel is on the way.

If you need to change or cancel an order, contact our support team as soon as you can with your order number. We will help while the order is still being prepared — once it has shipped, changes may not be possible.

We currently deliver to addresses in Saudi Arabia only.

At checkout you can pay in instalments with Tabby or Tamara when your order qualifies. You complete approval on their secure checkout — Avnzor does not store your instalment plan details.

Create an account to earn Cash Points on orders and redeem them for discounts and free shipping. When you are signed in, you can view order history from your account area at any time.

Yes — and you don’t have to take our word for it. We buy direct from brands and their authorised distributors, and we publish the signed authorisation letter for every brand we carry, with its issue date, so you can check it yourself.

Orders are prepared within 1–2 business days, then delivered within 2–5 business days anywhere in Saudi Arabia. Delivery times are estimates and can be longer during official holidays.

Yes! All orders qualify for free standard shipping within Saudi Arabia.

We currently deliver to addresses in Saudi Arabia only.

You can return eligible items within 14 days of delivery if they are unused, unopened and in their original packaging, with proof of purchase. Contact our support team first: returns sent without approval can’t be accepted. Return shipping is free if we sent a wrong, damaged or defective item; otherwise it is paid by the customer. Approved refunds go back to your original payment method within 3–5 business days.

Use our order tracker with your order number and the email or phone on the order. Live shipping updates appear once your parcel is on the way.

If you need to change or cancel an order, contact our support team as soon as you can with your order number. We will help while the order is still being prepared — once it has shipped, changes may not be possible.

We accept Visa, Mastercard, Apple Pay, Mada, STC Pay, Tabby (Buy Now Pay Later), and Tamara installments.

At checkout you can pay in instalments with Tabby or Tamara when your order qualifies. You complete approval on their secure checkout — Avnzor does not store your instalment plan details.

Create an account to earn Cash Points on orders and redeem them for discounts and free shipping. When you are signed in, you can view order history from your account area at any time.